M&M's are multi-colored button-shaped chocolates, each of which has the letter "m" printed in lower case in white on one side. They are the flagship product of the confectionery division of Mars.
The original candy (est. 1941) has a chocolate filling which, upon introduction of other variations, was branded as the "plain, normal" variety. Peanut M&M's, which feature a peanut coated in milk chocolate were the first variation to be introduced (in 1954), and they remain a regular variety. Numerous other variations have been introduced, some of which are regular widespread varieties (peanut butter, almond, pretzel, crispy, dark chocolate, and caramel) while others are limited in duration or geographic availability.
They are produced in different colors, some of which have changed over the years. The candy-coated chocolate concept was inspired by a method used to allow soldiers in the Spanish Civil War (1936–1939) to carry chocolate in warm climates without it melting. The company's longest-lasting slogan (since 1949) reflects this: "Melts in your mouth, not in your hand." The company's first big customer was the U.S. Army!
Mars has a Global Inclusion & Diversity Officer and a 100 percent score on the Human Rights Campaign's 2021 Corporate Equality Index.
Many of their brands have had an adventure or two in Marketing the Rainbow, some more consistent, successful drama-free or funny than others. Snickers has had a mixed history in Marketing the Rainbow: from gay vague, double entendres an insults to support and sponsorships.
With their rainbow of colors (with brown sometimes substituting purple) M&M is an ideal brand to show support to the rainbow community. And they have done so for years.
This article was last updated Jan 31, 2022
For the media event of the year (Super Bowl) M&M's released the video Come Together. The commercial proves M&M’s can make almost any situation better… except, of course, when Dan Levy eats your friends. This segment was also featured in a longer version.
For the launch of their new snack in 2010, a pretzel needed to be inserted in an orange M&M. They both seemed to be male and were having some hesitations about this process, but in the end, they were, eh... merged. A funny "bloopers reel" was released one year later.
This ad joins together the popular animation character Shrek with the male Yellow Peanut M&M and Red Chocolate M&M characters. The ad is full of double entendres about 'the size of things'. At a certain point, talk is about a magic spell. Shrek says with a devilish grin: "Well when it comes to breaking spells, usually somebody's gotta kiss somebody." The camera pans back and forth between the two M&M's, closing in on their panicked faces. Just as Yellow makes a kissing face, Red puts his hand up and exclaims: "That's not gonna happen," and walks away. AdRespect: "This ad can be seen as negative because of the disgusted reaction of the Red M&M at the thought of kissing his male friend."
In 2017, the official M&M Twitter account shared a picture of the two female characters representing green and brown M&Ms, on a beach holding hands. The caption says: “It’s rare Ms. Brown and I get to spend time together without some colourful characters barging in. – Ms. Green”. The revelation that the characters were lesbians went viral. In 2021 it was suggested by a blogger that the green and brown M&Ms were "two beautiful and happy trans women lesbians".
In that year they also brought us gender 'neutral and same-gender' candies.
In 2018 Walmart opened Action Alley to brand-supplied Pride Month activation. In at least some stores, M&M's supplied a side panel depicting M&M's candies arranged in a rainbow alongside a "yes to sharing love" message.
M&M’s were nominated as a Top 10 Brand for LGBT+ inclusion in the UK with their campaign ‘We are all the same. Love what’s on the inside”. The images referred to were a set created by a lifestyle photographer of hundreds of M&MS® inscribed with ‘Mr&Mr’ and ‘Mrs&Mrs’ in L.O.V.E and heart shaped plastic boxes.
*100% of the net profits from the sales of PRIDE merchandise sold in M&M’S World Times Square retail store plus $5 for each M&M’S Rainbow Giftables sold through each of the M&M’S World Times Square, Orlando and Las Vegas retail stores during the period June 23-July 6, 2019 up to a maximum amount of $10,000 was donated to www.truecolorsunited.org.
In 2009 began the M&M's Color Break-Up contest in Australia, where people tried to reunite the M&M's candies Red, Yellow, Ms. Green, Blue, and Orange. In this promotion all the colors were separated per bag, and anyone who found a bag with the colors united could win one of 3,000 instant prizes. There was a campaign video, and one with the classic break-up of Red and Yellow, two male M&M's who apparently were more than roommates. In another clip ("Reunion") we see Yellow longing for his red friend and finds Red's lipstick on a cup. This does not necessarily mean that Red is female, though.
The first and only "female" M&M, Ms Green, was created in the late 1990s. In this commercial, she walks down the street to many catcalls from guys she passes. She rolls her eyes and with contempt says, "Men." Then a few women turns and one says: "I'd like to get my hands on that." With equal contempt, Ms. Green says, "Women." After a whistle, she turns to yell, "Go buy yourself a bag!" The joke here is that everyone, women included, is attracted to her. It is handled in a neutral way that doesn't insult gays but may be objectionable for overweight people."
Marketing the Rainbow
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When Mars announced in 2022 that the M&M's would become “more nuanced personalities to underscore the importance of self-expression and power of community through storytelling”, the internet exploded in laughter.
The green M&M, for example, would be wearing sneakers from now on “to reflect her effortless confidence” and the brown M&M will wear sensible kitten heels instead of her previous high heels to show that she is sensible. The red M&M will be less bossy and the orange M&M will “acknowledge his anxiety.” One pundit said: “finally an M&M with mental health struggles.”
Mars' M&M brand has showed some interesting displays of Marketing the Rainbow, with some clear statements of support and LGBT diversity.
They also changed the skin color on the characters’ arms and legs to match their candy shells instead of the white-people flesh tone in their previous design. Today.com observed: "The blink-or-you'll-miss-it design changes are kind of like looking at one of those "Can you spot the difference?" pictures." In an effort to represent all different shapes and sizes, Mars said they would also be shaking up the look of the actual candies.
All in all a bit of an exaggerated attempt to be 'all inclusive', while they already had done so much to show their diversity.